Welcome to Virtual Keys. By using our services and making purchases on our site, you agree to the terms and conditions detailed below. This agreement governs your interaction with our platform and is binding on all users.

1. Use of the Service

Virtual Keys offers digital software activation keys, accessible after purchase. Each customer is responsible for reviewing the product details before purchase to ensure it meets their needs.

2. Purchase and Delivery Process

By making a purchase, you confirm that the information provided, including your email address, is accurate. Keys will be delivered to the email address registered at checkout. Virtual Keys is not responsible for delivery errors due to incorrect information provided by the customer.

3. Return and Refund Policy

Our return and refund policy allows exchanges and returns in specific situations, detailed in our Return and Refund Policy . Virtual Keys reserves the right to modify this policy without prior notice.

4. Security

Virtual Keys uses SSL technology and other security measures to protect your personal information. We do not store our customers’ payment details, and all payments are processed through secure platforms.

5. Intellectual Property

All trademarks and trade names displayed in our store are the property of their respective owners. Purchasing activation keys implies their use under the manufacturer’s license terms.

6. Modification of Terms

Virtual Keys reserves the right to modify these terms at any time. Updates will be posted in this section of our website, and it is the customer’s responsibility to review them periodically.

7. Special Warranty for Office 365 (SKU OFF365PP-CN5PC)

In addition to its general return and support policies, Virtual Keys offers a  special 6-month password loss warranty exclusively for the Office 365 product SKU OFF365PP-CN5PC . During this period, if the login credentials are lost, the customer may request a license replacement at no additional cost, provided they present the corresponding proof of purchase. This warranty is in addition to the manufacturer’s terms of use and applies only to this specific product.

Contact Us

If you need any help, contact us

  • Trade Name: Virtual Keys.
  • Email: support@virtualkeys.us
  • Phone No: +56930129377
  • Business Address: Avenida Nueva Providencia 18811201 Providencia Santiago 7500520, Chile